Fairmont Orchid Big Island: Is It Worth the Hype?

Are you looking for where to stay in Kona with kids? Keep scrolling for my honest Fairmont Orchid in Kona review so you can decide if it’s one of the best hotels on the Big Island for families.

Looking for the perfect Big Island hotel for your family?

I’m giving you my completely honest Fairmont Orchid review so you can decide if this Kohala Coast resort is right for your Hawaii vacation.

As a professional tourist who’s been to Hawaii over 40 times, I’ve stayed at a LOT of Big Island resorts.

The Fairmont Orchid has been on my must-try list for years. I’ve loved every Fairmont I’ve stayed at on the mainland, and I couldn’t wait to see if this one lived up to my high standards.

This year I finally got to check it out with my son and my mom. We spent a few nights here to really experience everything this resort has to offer.

Want all my insider tips for planning an amazing Big Island vacation? Grab my free 7-day email course that walks you through exactly how to plan your trip like a pro.

Where is the Fairmont Orchid?

The Fairmont Orchid sits on the northwest side of the Big Island in the Mauna Lani area, about 30 minutes from Kona Airport (when traffic is good).

You’ll definitely want to rent a car to get here and explore the island.

The address is 1 N Kaniku Dr, Waimea, HI 96743 if you’re plugging it into your GPS.

Because of where it’s located and everything it offers, I honestly think this is one of the best places to stay on the Big Island for families who want a true resort experience with all the amenities.

Getting to the Resort

There’s no complimentary airport shuttle, so you’ll need to arrange your own transportation. We rented a car which made everything so much easier.

The resort offers both valet parking ($60 plus tax per day) and self-parking ($40 plus tax per day).

Here’s a money-saving tip though: self-parking is actually included in the mandatory $48 daily resort fee, so you’re only paying the difference if you choose valet.

We did self-parking and honestly, the lot is super close to the entrance anyway.

Our Check-In Experience

When we pulled up, the bell services team greeted us with complimentary leis. I got a beautiful orchid lei and my son got a kukui nut lei. Such a nice welcome!

Image of reusable water bottles and an orchid lei.
The Fairmont Orchid provides complimentary leis and water bottles. Photo credit: Marcie Cheung

The front desk staff gave us our room keys and a property map. Once we got to our room, we found two reusable water bottles waiting for us (which you can refill at stations all over the property) plus a flyer with QR codes for resort activities and dining options.

Our Room at the Fairmont Orchid

About a week before our stay, I got an email asking if I wanted a stand-by upgrade to an oceanfront room for an extra $84 per night.

Image of a lagoon and palm trees at the Fairmont Orchid hotel in Hawaii
This was the view from our lanai. Photo credit: Marcie Cheung

I was already spending a lot to stay here, so I figured why not go all out for the best view possible.

It was totally worth it.

The room itself was pretty standard but WAY more spacious than most Hawaii hotel rooms we’ve stayed in. There was plenty of storage for our suitcases and all the random stuff you accumulate on a trip.

Image of a room inside the Fairmont Orchid hotel on the Big Island of Hawaii.
This was our two queen bed room. Photo credit: Marcie Cheung

Can we talk about the bathroom for a second? I’m super picky about hotel bathrooms, and this one impressed me.

Image of a nice hotel bathroom at the Fairmont Orchid on the Big Island.
The bathroom was super spacious and had both a tub and a separate shower. Photo credit: Marcie Cheung

There’s a long countertop with double sinks and all the toiletries you need. Plus a full bathtub (perfect if you’re traveling with little kids) and a separate shower stall.

Image of a minifridge in a cabinet under a TV

The cabinet under the TV has a mini fridge, coffee maker, glasses, and even a hot water pot for making tea.

Image of two lounge chairs on a lanai at the Fairmont Orchid.
We spent a LOT of time in these lounge chairs on the lanai. Photo credit: Marcie Cheung

But my absolute favorite part? The lanai. Those lounge chairs became my spot for working on my laptop or reading a book when I needed a break from the sun. The view was incredible.

Check current rates and availability on Expedia.

Dining Options at the Fairmont Orchid

Hotel food can be hit or miss, right? But I was genuinely impressed with the variety and quality here. Yes, it’s pricey. But the food was really good.

Brown’s Deli

As a Seattle girl, I need my morning coffee fix. I don’t do drip coffee, so I’m always hunting for a good latte.

Image of a takeaway coffee cup in Hawaii

Brown’s Deli has specialty coffee drinks plus fresh malasadas, smoothies, and grab-and-go breakfast options.

Image of malasadas in a bakery case at the Fairmont Orchid

We grabbed breakfast and lunch here several times. Their turkey sandwich was MASSIVE. I could only finish half.

This is also where you get shave ice. Now, I’m a bit of a shave ice snob after 40+ trips to Hawaii. The ice here is chunkier than the finely shaved ice you get at the best shave ice spots, but it was still refreshing and my son absolutely loved it.

Brown’s Beach House

This is the resort’s signature AAA Four Diamond restaurant. You need reservations, and it’s right on the beach with epic ocean views. Perfect for sunset dining.

We chose not to eat here during our visit because the winds were crazy that week and most of the seating is outdoors. But if you’re visiting during calmer weather, this is definitely the spot for a special dinner.

Hale Kai

We actually ate here twice because it was so good! It’s a casual beachfront grill right by the pool.

Image of a boy with a hamburger

The first night we did drinks and appetizers by the pool. I’m still dreaming about that macadamia nut hummus. Seriously, it was AMAZING.

Image of avocado toast and macadamia nut hummus

We went back for lunch on our last day and it was just as good. They have kids menus and even provide markers and coloring sheets to keep kids entertained.

Binchotan Bar & Grill

We had dinner here on our last night. Full confession: I needed the waitress to explain the menu to me.

Image of some small dishes and skewers of Asian food at the Fairmont Orchid
We ordered salmon skewers, ahi sushi, macadamia shrimp, and shrimp skewers. Photo credit: Marcie Cheung

Most things are ordered family-style. They have a bunch of skewers and small plates for sharing.

They also have an option where they bring a little grill to your table with an assortment of skewers (their Robatayaki Experience).

We just ordered some skewers and small plates and everything was delicious. The macadamia nut shrimp was the standout dish.

Image of a boy with a bowl of ramen and a lava flow drink
My son ate half his ramen but drank the whole lava flow! Photo credit: Marcie Cheung

My son got the kids ramen for dinner. We thought about adding potstickers but the ramen was plenty.

Don’t skip dessert! Their Japanese cheesecake is incredible.

Luana Lounge

This is right off the lobby with fantastic views. They serve tropical drinks and fresh sushi, plus small bites. It’s more of a drinks and appetizers spot than a full meal, but the setting is beautiful.

Orchid Court

If you want a full breakfast buffet, this is where you go. They have hot and cold breakfast items, a made-to-order omelet station, and Hawaiian specialties.

Fair warning: the breakfast buffet is expensive. But it’s a nice option if you want a big breakfast to fuel up for a day of island adventures.

Kahakai Bar

This outdoor bar has some appetizers that are perfect for snacking while you hang out by the pool.

Kahakai Cruiser Food Truck

The resort added a taco truck that serves lunch by the beach. According to recent reviews, these might be some of the best tacos on the island!

In-Room Dining

We took advantage of room service on our first night because we were completely exhausted from traveling.

The menu is small but features dishes from the on-site restaurants. My son had mac and cheese, I had short ribs, and we got dessert. Perfect for a night when you just can’t face getting dressed for dinner.

The Pool Area

The pool area is absolutely beautiful. There are lounge chairs everywhere: around the pools, on the grass near the ocean, and at the lagoon.

Main Family Pool

We spent hours here every single day. The pool is huge and sort of wraps around, with tons of cushioned lounge chairs and plenty of umbrellas for shade.

Image of the pool area at the Fairmont Orchid in Kona Hawaii.
The family pool is just steps from Brown’s Deli and Hale Kai restaurant. Photo credit: Marcie Cheung

We saw lots of kids playing games in the pool. One girl was even swimming with a mermaid tail!

Brown’s Deli is just steps away, making it super easy to grab shave ice for an after-swim treat.

Adult Pool (Palula Pool)

Since I had my son with me, we didn’t spend time in the adults-only pool. But I snapped a quick photo.

Image of the adult pool area at the Fairmont Orchid in Kona Hawaii
This is the adult pool area. Photo credit: Marcie Cheung

The lounge chairs have orange cushions so it’s easy to spot which area is for adults. It looked truly peaceful and quiet.

Lagoon

I couldn’t pull my son away from the main pool long enough to check out the lagoon, but I could see families enjoying it from our lanai.

The water looked really calm, perfect for little kids. We even saw people snorkeling.

Cabanas

There are a TON of cabana options. We saw poolside cabanas and smaller lounge-chair cabanas that would be great for families during busy times.

Image of a beachfront cabana at the Fairmont Orchid in Kona Hawaii
This beach cabana looked so relaxing! Photo credit: Marcie Cheung

The beachfront cabanas overlooking the ocean really stood out to me. These would be perfect for reading a book or just enjoying the view in peace.

Activities for Families

I’ll be honest, I didn’t realize we could book activities online before our trip. By the time we arrived, I was in full relaxation mode and didn’t bother checking the schedule.

But when I looked at it while writing this review, I was kicking myself!

The resort offers complimentary Hawaiian canoe rides, seaside yoga, coconut frond weaving, hula lessons, and haku lei making. These all sound amazing and I’m definitely doing them next time.

Hawaii Loa Luau

One of the best parts of staying here? They have an on-site luau every Saturday night.

We splurged on VIP seats and this was hands-down the best Big Island luau we’ve ever been to. Read my full Hawaii Loa Luau review.

Image of hula dancers at the Hawaii Loa Luau at the Fairmont Orchid in Kona Hawaii
Hawaii Loa Luau at the Fairmont Orchid in Kona. Photo credit: Marcie Cheung

They greeted us with cocktails and fruit punch as soon as we walked in. There were several fun pre-show activities to keep everyone entertained.

The food was outstanding. They had a HUGE spread: fresh poke, Asian dishes, American-style options, and even a kalua pig carving station.

The show was fantastic. The dancing and storytelling were incredible, and it ended with a mesmerizing fire knife dance. Book your luau tickets on Viator.

Spa Without Walls

I didn’t have time for a spa treatment on this trip (mom fail), but it’s definitely on my list for next time.

Image of a pond with little huts above it
These are some of the spa huts at the Fairmont Orchid. Photo credit: Marcie Cheung

They have 8 outdoor huts nestled between waterfalls in the middle of the property. There are also 6 private oceanfront cabanas and 3 indoor treatment rooms.

They use local products featuring tropical aromas, Hawaiian sea salt, and lava rocks. How cool is that?

Golf at Mauna Lani

My husband didn’t come on this trip, but if he had, he definitely would have hit the golf course. The resort is next to the award-winning 36-hole championship Mauna Lani Golf Course.

It’s actually two separate 18-hole courses designed for golfers of all skill levels.

Things We Loved

The filtered water stations deserve a special shout-out. Most Hawaii resorts only have them in the lobby, but the Fairmont Orchid has them on every floor near the elevators AND at the pool area. Since they give you free reusable water bottles at check-in, it’s super easy to stay hydrated all day.

The resort fee of $48 per room per night (plus tax) includes a lot:

  • Wellness classes
  • Shuttle service within Mauna Lani Resort
  • Golf valet
  • Those reusable water bottles
  • Early morning coffee service
  • Hawaiian cultural classes
  • Resort activities
  • Lei greeting
  • One hour of snorkel equipment rental per day
  • Pool amenities
  • Washer and dryer use
  • And even a 45-minute photo session with Pacific Dream Photography (photos available for purchase).

A Few Minor Disappointments

Nothing’s perfect, right? After visiting Hawaii 40+ times as a Hawaii travel expert, I’ve developed pretty high standards for shave ice.

Image of a boy holding a red shave ice by the pool at the Fairmont Orchid in Kona Hawaii
My son insisted on shave ice almost every day! Photo credit: Marcie Cheung

The shave ice here is more like a snow cone with chunkier ice versus the super finely shaved ice you get at the best spots. But honestly, my son still loved it and it was refreshing on a hot day.

I was also a little surprised the pool didn’t have a water slide or something for kids. Not a deal-breaker, but it would have been fun.

What Families Should Know

Your kids will fall in love with this place. Fair warning: they might never want to stay anywhere else!

The resort offers different room types and suites for families of all sizes, including connecting rooms and suites with kitchenettes. We found our double queen room to be super spacious.

Every restaurant has kids meals, which is really helpful. And kids can get virgin pina coladas and lava flows.

Beyond the resort, there are tons of family-friendly activities nearby. You can go ziplining in Kohala, swim with dolphins, or explore Hawaii Volcanoes National Park.

For professional family photos during your stay, I highly recommend booking Flytographer. You’ll save $20 when you use my link, and you’ll get gorgeous vacation photos without having to ask strangers to take pictures of your family.

Need help planning your perfect Big Island itinerary? Check out my comprehensive Big Island travel guide or listen to my podcast episode How to Plan a Trip to the Big Island.

Image of a boy with his arms up in joy at the Fairmont Orchid in Kona
My son did NOT want to leave this resort! Photo credit: Marcie Cheung

Would We Recommend the Fairmont Orchid?

This is now one of our favorite Big Island resorts. The views, the pools, the dining options, the activities… everything was impressive.

If you’re looking for a luxury resort on the Big Island that genuinely caters to families, the Fairmont Orchid is perfect. Check current Fairmont Orchid rates on Expedia and start planning your dream Big Island vacation.

Want more help planning your trip? I offer one-on-one Hawaii travel consultations where I can create a customized itinerary just for your family.

Or sign up for my free 5-day email course to learn how to travel to Hawaii like a professional tourist.

The Fairmont Orchid isn’t cheap, but in my opinion as someone who’s stayed at dozens of Hawaii hotels, it’s absolutely worth it for families who want a full resort experience without having to leave the property for entertainment and dining.

Looking for more places to stay on the Big Island with kids? Check out our review of the Courtyard by Marriott King Kamehameha’s Kona Beach Hotel, Royal Kona Resort, and Hilton Waikoloa Village.